Pengembangan E-Government pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Ponorogo

In the context of accelerating and increasing investment and business in Ponorogo, in accordance with Regent Regulation Number 88 of 2019 concerning Licensing Services. Based on this policy, all forms of licensing can be directly managed in one door where this authority is fully delegated to the DPMPTSP Office. So this policy is a form of service business that is integrated directly by the center through one system, namely OSS, SIJITU and PISC.licensing service online aims to facilitate licensing businesses and create an integrated licensing service model that is fast, cheap and provides certainty and of course this service is now far from extortion and complicated management. The purpose of this study is to determine the form of implementation and constraints of PERBUP Number 88 of 2019 regarding the delegation of authority related to licensing services. Licensing services can be directly managed at DPMPTSP Ponorogo Regency. This type of research is descriptive with a qualitative approach. The results of the implementation in the form of integrated electronic services at DPMPTSP Ponorogo Regency have been carried out. However, there are still obstacles in delivering information that has not been fully accepted by the public, the business licensing system through OSS, SIJITU and PISC has resulted in people still not understanding the procedures for business management, even people who are still lacking knowledge to register online are still having difficulties and finally DPMPTSP officers intervene directly to direct the registration flow up to the issuance of the permit. Human resources at the service provider level are adequate in their implementation. With easy access to OSS, SIJITU and PISC services, the community gets the good benefits provided by DPMPTSP, namely that now people can get license access easily.