Investigation of Business English Conversation Mastery by Indonesian Coffee and Cocoa Research Institute Employees in Jember

Indah Werdiningsih
DOI: 10.24269/ed.v4i2.463

Abstract


The concept of English for Business purposes has endured substantial shifts over the last few years which caused by numbers of development, such as behaviour change of the customers, improvements in technology, and the coming together of Businesss Communication and English for Business Purposes. Due to this current situation, companies need to improve not only the quality of their product but also the quality of the human resources This research is intended to investigate the extent of Business Conversation mastery by ICCRI employees in 2019 and examine further the factors that may be related to it, such as (1) the teaching process carried out by teachers, and (2) the employees' perceptions of the importance of Business. Speaking test and a questionnaire is used to answer problems of the research.

Keywords


Business communication, English conversation, English for Business Purposes

References


Allen, W.S. (1974). Living English structure. London: Longman.

Ary, D., Jacobs, L.C., Sorensen, C., & Razavieh, A. (2010). Introduction to Research in Education (8th ed.). Belmont, CA: Wadsworth, Cengage Learning.

Bhatia, Vijay & Bremner, Stephen. (2012). English for Business Communication. Language Teaching. 45. 10.1017/S0261444812 000171.

Bonamy, David. 2012. English For Communication In The Workplace, (Online), (http://www.pearsonlongman.com/tertiaryplace/pdf/david_bonamy_vocational_english_aug2012.pdf diakses 2 Oktober 2018)

Budiarso, Iwan. 2016. Analisis Kemampuan Keterampilan Berbicara Bahasa

Inggris Terhadap Kinerja Karyawan Pt Berrys Internasional Jakarta. (Online), (http://journal.lppmunindra.ac.id/index.php/JABE/article/view/1752 diakses 2 Oktober 2018)

Canale, M. (1983). From communicative competence to communicative language pedagogy, Dalam J. Richards & R. Schmidt (ed.), language and communication (h.2-27). London: Longman Group, Ltd.

Canale, M. & Swain, M. (1980). Theoretical bases of communicative approaches to second language teaching and testing. Applied Linguistics, 1, 1-47.

Carvalho, Tiago & Almeida, Pedro & Balula, Ana. (2017). Categorization of Business English Communicative Skills: A Proposal. 6542-6549. 10.21125/edulearn.2017.2486.

Comrie, B. (1998). Tense. Cambridge: Cambridge University Press.

Handayani, Sri. 2016. Pentingnya Kemampuan Bahasa Inggris dalam Menyongsong ASEAN Community 2015 (Online), (http://ispijateng.org/wp-content/uploads/2016/05/PENTINGNYA-KEMAMPUAN-BERBAHASA-INGGRIS-SEBAGAI-DALAM-MENYONGSONG-ASEAN-COMMUNITY-2015_Sri-Handayani.pdf 2 Oktober 2018)

Harmer, J. (1998). How to Teach English: An introduction to the practice of English language teaching. Harlow: Longman.

Holec, H. (1981). Autonomy in foreign language learning. Strasbourg: Council of Europe.

Lado, R. (1957). Linguistic across cultures. Ann-Arbor: University of Michigan Press.

Odlin, T. (2003). Cross-linguistic influence. In C. Doughty & M. Long (Eds.), The handbook of second language acquisition (h. 436-386). Malden, MA: Blackwell Publishing.

Kellerman, E., & Sharwood-Smith, M. (1986). Cross-linguistic influence in second language acquisition. New York: Pergamon Press.

Perez-Gore, Isabelle (2014). English for Employability: India. In: English for Employability, 07-08 Nov 2014, Mahila Mahavidyalaya College - Nagpur - India.

Ringbom, H. (2007). Cross-linguistic similarity in foreign language learning. Clevedon, Buffalo, Toronto: Multilingual Matters Ltd.

Tashakkori, A., & Teddlie, C. (1998). Mixed methodology: Combining qualitative and quantitative approaches. Thousand Oak, CA: Sage.

Thomas, A., Piquette, C & McMaster, D. 2016. English communication skills for employability: the perspectives of employers in Bahrain. Learning and Teaching in Higher Education: Gulf Perspectives, 13(1), (Online), (http://lthe.zu.ac.ae/index.php/lthehome/article/view/227 diakses 2 Oktober 2018)

Vygotsky, L.S. (1978). Mind in Society: The development of higher psychological processes. Edited by M. Cole, V. John-Steiner, S. Scribner, & E. Souberman. Cambridge, MA: Harvard University Press.

Whitman, R., & Jackson, K. (1972). The unpredictability of contrastive analysis. Language Learning, 22, 29-41.

Widayanti, Ratih. 2012. Pentingnya Menguasai Bahasa Inggris Bagi Karyawan

Pada Pt Bank Negara Indonesia (Persero)Tbk. Kantor Cabang Jember,(Online),(http://repository.unej.ac.id/bitstream/handle/123456789/21177/gdlhub%20%20%28320%29_1_processed.pdf?sequence=1 diakses 2 Oktober 2018)


Full Text: PDF

Refbacks

  • There are currently no refbacks.